FAQ

Where is THE VILLAGE located?
We currently have one location, in Smiths Falls, Ont.  See the 'Contact Us' section for the exact address and Google Map.

What are your access hours?
Once you store with us, you can access your belongings 24 hours a day, 7 days a week.  365 days /year.

What types of units do you have?
We have yards in a variety of sizes that you can use to store you trucks, tractors equipment/materials. You can also rent an affordable and secure container for additional storage in your space.

Do you offer vehicle storage?
We sure do! Apart from being able to store the trucks, tractors, trailers, equipment & materials that you use for your project, you can also use your self storage space to store your RV, boat and other types of vehicle you might have.

How safe are your facilities?
Our facility has security measures in place to keep your equipment safe. Besides being equipped with fencing and computerized security gates with individual code access, our facilities are well-lit and we have 24/7 security cameras so you can feel confident knowing your investments are secure.

How do I rent a space?
You can rent your spaces on our website at www.thevillageworkshops.com or contact us HERE

What is the cost of a rental?
Rentals start a 200$ per month (approx.) 

What size rentals are available?
Many sizes are available.  Please inquire and we'll help determine your needs.

What is the minimum time for a rental?
Month to month rentals are available for the contractor yards and workshops.

How secure is my stuff?
THE VILLAGE takes every measure to make sure your equipment is safe.  We provide 24/7 x 365 remote camera access, secure entry gates, a lock gate on each individual yard and have an on-site caretaker.

Can I access my stuff at any time?
You can access your yard at THE VILLAGE 24/7 x 365 for utmost convenience.

How much notice do I need to give to access my stuff?
None.  Come and go as you please.

What can I store in my yard?
We help you store your BIG stuff and also have space for just about everything else.

Do you have anyone on site?
We do!  A caretaker will be on site for a higher level of safety and security.

How do payments work?
Payments can be made with credit card or pre-authorized bank withdrawals.  

How do I sign a lease?
After we've met your requirements leases are completed with Docusign for your convenience and electronic records.

Can I see my yard from anywhere at any time?
Absolutely!  You'll be able to see the yard because we provide free access to our security cameras from your smartphone.

Do you offer discounts?
We offer discounts for our Workshop + Contractor Yard Packages.  

How long can I store my items?
For as long as you need.

Do you offer traditional storage and offices?
Yes.  Ask us about our Contractor Yard + Workshop Packages.

Can I get power to my yard?
In some cases, yes.  Discuss your requirements with us and we'll do our best to accommodate.

Are THE VILLAGE workshops heated?
Yes!

Do the Workshops/Maker-Spaces have power?
Yes!

Is the facility lit up at night?
You bet!

Do I need to provide a lock?
We've got that too!  As part of THE VILLAGE's full service you'll have a lock assigned to you along with access instructions when you join us.

Do you offer referral fees?
Yes!  Like many of our customers, THE VILLAGE values solid referrals.