Frequently Asked Questions

Outdoor Storage FAQ

What vehicles can I store, and how big are the spaces?

We accommodate almost any vehicle that’s 70 ft or shorter—cars, work trucks, motorcycles, RVs, travel trailers, and boats. Our outdoor spots run from 20 ft to 70 ft in length.

Is the storage facility secure?

Yes. The yard is fully fenced and gated with keypad-entry access, bright lighting at night, and 24/7 security cameras. Only customers with an active code can enter, so your vehicle stays protected.

When can I access my stored vehicle?

Anytime you need to. We provide 24/7 access to your vehicle—early morning, late night, weekends. Once you rent a spot you’ll receive a gate code and can visit whenever it’s convenient.

How do I book a storage spot for my vehicle?

Reserve online through our website. We’ll collect a few details about you and your vehicle to assign the right spot. Sign the simple agreement and you’re ready to move in. Need help? Email us—we’re here to help.

How much does it cost to store a vehicle here?

Rates are based on spot length. Rentals are month-to-month and payable by credit card. Prefer a deal? Pre-pay 11 months and get the 12th month free.

Do I have to commit to a long-term contract?

No long-term commitment is required. Standard rentals are month-to-month. The annual pre-paid plan is optional (non-refundable) but comes with the free month.

Can I cancel my storage anytime?

Yes—just give us 30 days’ notice before your intended move-out date. No penalties; simply pay any rent due during that period. Annual pre-paid plans run the full 12 months since the last month is already free.

Do I need insurance for my vehicle in storage?

Yes. Please keep your own vehicle insurance active; we secure the facility while you insure the vehicle itself. We also recommend removing valuables.

Can I store my vehicle over the winter months?

Definitely. Our lot is open year-round and many customers use us for winter storage. We plow main lanes so you can still access your spot. Winterize as needed (blow out RV lines, add antifreeze) and consider a weatherproof cover. Security measures remain active all winter.

Do you offer seasonal or long-term discounts?

Our main discount is the 11 months paid, 1 month free plan.

Is there a waiting list for storage spots?

If we’re fully booked, we’ll happily add you to our waiting list and notify you as soon as a suitable spot opens. Check current availability on our website anytime.

Can I switch the vehicle I’m storing in my spot?

Yes. Your spot is yours to use for any vehicle that fits—just let us know the new details. No extra charge if it’s the same size category.

Should I prepare my vehicle in any way before storing it?
  • Remove food/perishables to avoid odors and pests.
  • Disconnect the battery or use a trickle charger for long-term storage.
  • Inflate tires to proper PSI.
  • Winterize systems (boats/RVs) if freezing weather is expected.
  • Use a weather-resistant cover or tarp for added protection.
Can I work on or maintain my vehicle while it’s in storage?

Basic check-ups are fine—start the engine, top up fluids, trip prep. Major repairs or messy work (oil changes, engine overhauls) aren’t permitted on-site for safety and cleanliness.

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Workshops FAQ

What can I use a 160 sq ft workshop for?

Our flexible units suit many clean, low-impact activities, including:

  • Woodworking, furniture up-cycling & refinishing
  • Small-engine, motorcycle or bicycle repair/tune-ups
  • Contractor tool & equipment lock-ups (HVAC, plumbing, landscaping)
  • E-commerce inventory, order-picking & parcel drop-off points
  • 3-D printing, prototyping or light CNC work
  • Electronics, appliance or musical-instrument repair benches
  • Vinyl cutting, custom signage or craft production
  • RMT or other wellness treatment rooms
  • Photography, videography or content-creation studios
  • Pop-up showroom, pick-up counter or seasonal product warehouse
  • Light assembly, kitting or fulfillment for local makers
  • Small-parts warehousing or seasonal business overflow

If your activity is clean, low-impact and code-compliant, it likely fits—just ask!

How big are the units, and what utilities are included?
  • Size: 160 sq ft (≈ 13 ft × 13 ft)
  • Power: Dedicated 60 amp service (4 outlets)
  • Lighting & Climate: Bright LEDs plus full heating/ventilation
  • Connectivity: Site-wide high-speed Wi-Fi
  • Security: Gated yard, 24/7 cameras, individual keypad & deadbolt on each door
When can I access my workshop?

24/7/365 access. Whether you’re an early-bird fabricator or a late-night tinkerer, punch in your code and get to work.

How do I book a workshop?
  1. Check availability online.
  2. If units show Waitlist, join it and tell us:
    • Your intended use
    • Desired move-in date
    • How long you’ll need the space (minimum 1-year term)
  3. We’ll reach out as soon as the next unit opens that fits your needs.
What does it cost?
  • $699 + HST per month, plus utilities and facilities charges
  • 12-month lease required (no month-to-month)
  • Let us know 30 days before lease end if you’d like to renew.
Do I need insurance?

Yes. Each tenant must carry:

  • Commercial General Liability (CGL)
  • Contents coverage for tools, inventory and equipment
  • Any specialty policy your line of work requires (e.g., product liability)
Are there any restrictions?

For everyone’s safety we cannot allow:

  • Hazardous, corrosive or polluting chemicals
  • Activities likely to damage walls, floors or neighbouring units
  • Excessive noise after 10 p.m.
  • Open flames, spray-painting or automotive bodywork
  • Anything that raises fire risk or violates zoning/environmental standards

Tip: Use free-standing racks and rolling tool chests instead of drilling into walls.

What security measures are on-site?
  • Perimeter fence with automated gate
  • Individual keypad codes for gate and unit doors
  • 24/7 CCTV cameras
  • Bright LED flood-lighting throughout the property
Can I receive deliveries or meet clients?

Absolutely. Couriers can deliver directly to your unit, and you may invite customers—just meet visitors at the gate and ensure they follow site rules.

Still have questions?

We’re here to help! Reach out anytime, share your project ideas, and we’ll confirm whether our workshops are the right fit. Join the waitlist today and secure your ideal workspace in Smiths Falls.

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